Top of the world: Learning in the Modern Workplace

Monday, April 20, 2015

Learning in the Modern Workplace

This is the slideset I used in my keynote to Learntec, in Karlsruhe, Germany on 28 January. [Link to page of references is on last slide]

Published in: Business

Learning in the Modern Workplace from Jane Hart

Transcript

1. Learning in the Modern Workplace:   Moving Beyond E-Learning Jane Hart Centre for Learning & Performance Technologies  & Centre for Modern Workplace Learning  LearnTec, 28 January 2015 @C4LPT
2. Learning in the Modern Workplace:  Moving Beyond E-Learning Why workplace learning   is evolving What it means to be  a modern L&D department
3. Classroom training   is … mostly ineffective
4. Ebbinghaus Forgetting Curve
5. “knowledge dumps tarted up with trivial interactions”   Clark Quinn E-Learning is often  unappealing
6. Some are   even paying  their children  to do it for them!
7. People are building a trusted network of colleagues  (aka PLN Personal Learning Network) 11
8. People are keeping up to date with industry and professional news through knowledge ﬂows 12
9. People are using social tools to solve their own performance problems 13
10. People are using a variety of instructional and information resources for their self-improvement and development
11. Teams are using social tools to work and learn collaboratively
12. 6" unstructured continuous on demand in short bursts social in the ﬂow of work & on the go planned & unplanned autonomous
13. Learning in the Modern Workplace Survey
14. 18 Learning in the Modern Workplace Survey
15. autonomy Learning  from  instruction courses Learning   from information,  supporting productivity  and job  performance resources Learning   as a part of daily  working with others  in teams and groups  through sharing of   knowledge and experiences social   collaboration (c) C4LPT, 2015 value personal  learning Learning individually, as part of daily   experiences in the workplace,  through self-improvement,   and using the Web   (professional networking, keeping up to date, etc) Learning in the Modern Workplace:  (1) Workplace learning is more than training and e-learning
16. “Control leads to   compliance;   autonomy leads to  engagement.”
17. autonomy Learning  from instruction Learning   from information,  supporting productivity  and job  performance courses resources Learning   as a part of daily  working with others  in teams and groups  through sharing of   knowledge and experiences social   collaboration personal  learning value Learning individually, as part of daily   experiences in the workplace,  through self-improvement,   and using the Web   (professional networking, keeping up to date, etc) (c) C4LPT, 2015 Learning in the Modern Workplace:  (2) It’s not just about designing and managing content;   but enabling and supporting learning in the workﬂow DESIGNING  & MANAGING  CONTENT ENABLING & SUPPORTING  LEARNING
18. micro content
19. mobile content : mobile ﬁrst micro
20. mobile apps
21. video explainers
22. social video : corporate YouTube
23. social collaboration
24. through sharing of knowledge   and experiences
25. Enterprise  Social  Networks
26. activity stream  supports conversation ﬂow
27. Sunder Ramachandran @sundertrg asked me to help the   Pﬁzer Sales Team   in India   to use their iPads  for training guided social learning
28. learning concierge service/ learning help desk
29. Network Discover Manage   information   overload Connect the dots Share Personal Knowledge Management (PKM)
30. autonomy courses resources social   collaboration personal  learning value Information  Designers Job Aid  Designers App  Developers Collaboration  Specialists Community  Managers Learning & Performance   Advisors IDs  Trainers LMS Portals Enterprise  Social   Networks/ Platforms Web &  Personal   devices Learning in the Modern Workplace  (3) It means new roles & technologies (c) C4LPT, 2015
31. Traditional instructional design process “I want a course” ID works   with SME
32. “I have a problem. Can you help” Learning in the Modern Workplace:  (4) It requires an inclusive process to solving  business problems Performance   Consultant   as Advisor
33. Performance Consultant as Coordinator Instructional  designers Information/job aid designers Collaboration  advisors Mobile app designers
34. Performance Consultant as Support
35. from order-takers to trusted advisors  (c) C4LPT, 2015 Learning in the Modern Workplace:  (5) It’s about building a new relationship with the business
36. Modern Workplace Learning:  Moving Beyond E-Learning Page of References available at bit.ly/learntecjh